Refund and Dispute Policy

1. Satisfaction Guarantee

We offer a 7-day money-back guarantee from the date of purchase. If the product does not meet the promises in its official description, you may request a full refund by emailing [info@supreneur.pro] with:

• Subject line: «Refund Request – [Product Name]».

• Copy of your payment receipt.

• Brief reason for the request (optional but appreciated).

2. Non-Refundable Cases

Refunds will not be granted if:

• The product was fully downloaded, accessed, or consumed.

• The request is made after 7 days.

• The issue stems from user-side technical errors (e.g., internet connection problems).

3. Dispute Resolution

• Priority support: We resolve issues within 48 business hours via email.

• If no agreement is reached, disputes may be escalated through your payment platform (Thinkific, Stripe, Hotmart, PayPal, etc.), subject to their policies.

4. Approved Refunds

• Processed within 3-5 business days, depending on the payment method.

• Funds will be returned to the original payment method.

5. Policy Updates

We reserve the right to modify this policy. Changes will not affect prior refund requests.